Refund policy

We want you to keep what you buy because you love it, not because you are stuck with it.

30 day window

You have 30 days from delivery to start a return or exchange. Items need to be unworn, unwashed, and in original condition.

Exchanges are free

Wrong size, wrong fit, changed your mind on color. Email us and we will send you a prepaid label and ship the replacement at no cost to you. One free exchange per order.

Refunds

If you want your money back instead, we will refund the full purchase price minus the return shipping cost. We deduct the actual carrier cost from your refund and show you the number before you ship anything.

Damaged, defective, or wrong item

Entirely on us. Send a photo to goodhumanadmin@gmail.com within 30 days of delivery and we will replace it or refund you in full. No return shipping required, and you keep the original.

How to start

Email goodhumanadmin@gmail.com with your order number and what you want to do. We reply within 24 hours on weekdays. You will get a return authorization and a label before you send anything back, so do not ship anything to us without one.

Timing

Once your return arrives, refunds are processed within 3 business days. Your bank takes another 5 to 10 business days to show it on your statement.

What we cannot take back

Items worn, washed, altered, or damaged after delivery. Anything returned after 30 days.

Questions before you buy? Email us. We would rather answer a sizing question now than process a return later.